info center
As an Open Plan Agency, we strive to offer an accommodation partner for everyone! From our extensive residential portfolio, student properties through to our serviced apartments operation – we are an accommodation solution. This means we work to versatile and flexible terms for tenants ,landlords and corporate clients.
The Info Centre is designed to help guide you through our standard offering, requirements and how each type of property is let. There are a number of sample documents and info on how we works and how you can work with us.
Being a locally based organisation with a knowledgeable team, we are always open to working in new formats and creating solutions and partnerships that may divert from our standard agreements- so don’t be afraid to ask!
Student property booking…
We have a broad range of student property and partners, we are versatile with tenancies, however the majority of our collection follow these rules…
- 50 week tenancies running from sept 1st – 17th August
- We will usually take a 1 weeks deposit on booking – this will be held in The Deposit Protection Service
- Rebookers 52 week tenancies and no need to move!
- We run fixed term tenancies (they are for a set time with no monthly notice)
- A UK home-owner guarantor or in some circumstances an owner will agree to a full payment up front and rental deposit
- The guarantor will be open to a soft credit check
- In general properties over 2 bedrooms will include your utilities. We offer a landlord contribution to that is set per property- the most common contribution is £20 per room per week, towards gas electricity and water (£20 total). This various and make sure you check with your agent
- Many smaller properties are some or all bills excluded. You are responsible for the utilities and services in these properties
- A number of our student properties will also be open to graduates and young professionals. So if you are sharing, it will offer a more diverse experience
- CityHalls is a collection of private halls partners that are perfect for student only accommodation- especially first years!
- Partner properties are managed by other agents or landlords directly that we help to find tenants – your new home may not be managed by CityLets Team
Relevant Documents
- SAMPLE Student Booking Form
- SAMPLE Student Tenancy Agreement
- Individual-Room-Filler Service
- STUDENT What happens next
- Novation Request Info
- Approved Novations Forms
- ADVICE Novating Your Room
- Complaints-Procedure
- Fees-Table
- GUARANTOR FORM
- Right to Rent ID Check up to 30-06-21
- Fair Usage Policey- Utilities & Services
- Anti-Social Behaviour Policy
- Move in poster 2023
- Reporting Maintenance
- Moving Out Advice and Reminders
Life after uni…
Our graduate properties are a hybrid of student, co-living and professional homes. Basically, you have the pick of the bunch.
Co Living…
- These are shared houses and apartments with the majority having utility, internet AND council tax included (bargain!). This is based on a landlord contribution. All managed for yourselves.
- You will need to be in full time employment and dependent on salary, have a UK homeowner as a guarantor
- The guarantor and yourself will be open to a soft credit check
- We do a one months equivalent deposit and your first payment is on day of move in
- As a standard we offer a 12 month tenancy, but a selection of owners are happy with 6 month
- Tenancies are fixed term and then generally move into rolling monthly. Some are set in line with the student market and end on the 17th August.
- We align all our rental payments with the 1st of the month. If you move in on a different date, you will pay an initial rent on move in and your standard monthly amount on the 1st of the month throughout your tenancy.
- If you move in after the 20th of the month, your initial payment and rental payment will be required at key pick up.
Sharing with students…
- You are able to share with your student friends in a number of properties
- You will be responsible for council tax, for the full property (split with other graduates if there)
- Your utility and internet bills will be included in many properties, but check the listing for details as normal, based on a landlord contribution
- You will need a guarantor and a months rent deposit
- The guarantor and yourself will be open to a soft credit check
- Whether you work hard or carry on living the student dream is up to you
- These will be available on a 50 week fixed term, not monthly rolling
Professional Homes…
- Our Homes portfolio is made up of classic residential rentals
- These do not include bills and the monthly price is just rent. A few properties will have some utilities included- this will be advertised
- Generally these are unfurnished
- You will need a minimum of 30x monthly rent as your households combined salary (if the rent is £1000 PCM the combined salary of all adult tenants must be above £30’000)
- We offer a standard 12 month tenancy into rolling
- You will need to pass a soft credit check
- We align all our rental payments with the 1st of the month. If you move in on a different date, you will pay an initial rent on move in and your standard monthly amount on the 1st of the month throughout your tenancy.
- If you move in after the 20th of the month, your initial payment and rental payment will be required at key pick up.
Relevant Documents
- SAMPLE Proffesional Booking Form
- SAMPLE Co-Living Booking Form
- SAMPLE Proffesional Tenancy Agreement
- SAMPLE Co-Living Tenancy Agreement
- GUARANTOR FORM
- Novation Request Info
- Approved Novations Forms
- How to rent guide 2020
- Right to Rent ID Check up to 30-06-21
- Fair Usage Policey- Utilities & Services
- Reporting Maintenance
- Anti-Social Behaviour Policy
- Move in poster 2023
- Moving Out Advice and Reminders
Making a Home…
- Our Homes portfolio is made up of classic residential rentals across the city and surrounding areas
- These are set at a monthly rental rate and do not include bills
- Generally, these are unfurnished
- You will need a minimum of 30x monthly rent as your households combined salary (if the rent is £1000 PCM the combined salary of all adult tenants must be above £30’000)
- We offer a standard 12 month tenancy into rolling, some owners will consider 6 months
- You will need to pass a soft credit check
- The majority of our family homes allow for children and pets (we are never sure which is messier)
- We align all our rental payments with the 1st of the month. If you move in on a different date, you will pay an initial rent on move in and your standard monthly amount on the 1st of the month throughout your tenancy.
- If you move in after the 20th of the month, your initial payment and rental payment will be required at key pick up.
Rooms and Homes
Professional Homes…
- Our Homes portfolio is made up of classic residential rentals
- These do not include bills and the monthly price is just rent
- Generally these are unfurnished
- You will need a minimum of 30x monthly rent as your households combined salary (if the rent is £1000 PCM the combined salary of all adult tenants must be above £30’000)
- You will need to pass a soft credit check
- We offer a standard 12 month tenancy into rolling
- We align all our rental payments with the 1st of the month. If you move in on a different date, you will pay an initial rent on move in and your standard monthly amount on the 1st of the month throughout your tenancy.
- If you move in after the 20th of the month, your initial payment and rental payment will be required at key pick up.
Co Living…
- These are shared houses and apartments with the majority having utility, internet AND council tax included (bargain!). This is based on a landlord contribution. All managed for yourselves.
- You will need to be in full time employment and dependent on salary, have a UK home owner as a guarantor
- You and your guarantor will need to pass a soft credit check
- We do a one months equivalent deposit and your first payment is on day of move in
- As a standard we offer a 12 month tenancy, but a selection of owners are happy with 6 month
- Tenancies are fixed term and then generally move into rolling monthly.
- We align all our rental payments with the 1st of the month. If you move in on a different date, you will pay an initial rent on move in and your standard monthly amount on the 1st of the month throughout your tenancy.
- If you move in after the 20th of the month, your initial payment and rental payment will be required at key pick up.
Relevant Documents
- SAMPLE Proffesional Tenancy Agreement
- SAMPLE Co-Living Tenancy Agreement
- SAMPLE Proffesional Booking Form
- SAMPLE Co-Living Tenancy Agreement
- How to rent guide 2020
- Fair Usage Policey- Utilities & Services
- Reporting Maintenance
- Move in poster 2023
- Novation Request Info
- Approved Novations Forms
- Moving Out Advice and Reminders
CityLets is an Open Plan Agency and look to be versatile to fit to the requirements of our partners. We offer a set of standard packages and in addition we work with owners to ensure we can be an agent that take a smart approach to generating income from you investment. Our partner packages are made up of:
- Complete: Full Management
- Support: Assisted Management
- Tenancy Find and Documents
- Booking – simple find
- Listing – advertising (lead generation) private and corporate
- PBSA – halls partnerships and booking support
- Agency – booking support and tenant find
- Serviced Apartment and shirt stay (PureServiced.com)
Please see the documents to the right for info on our contracts, fees and all about City.